Receiving criticism gracefully is not an easy thing to do. No one likes it if their mistakes and shortcomings are revealed.
However, in business you will be dealing with customers who are critical. They will not say anything if your products and services disappoint.
If criticism is delivered properly, of course you will appreciate it more. It’s just that, sometimes you will meet with customers who are emotional when providing input, making it difficult for you to control yourself.
However the customer delivers the feedback, you must be patient and react wisely. Because input from customers is beneficial for the progress of your business, even though you might be offended.
Well, here are some reasons why suggestions and criticisms from customers can benefit your business progress.
Realizing Problems Quicker
Customers are keen critics of seeing flaws. They do not hesitate to criticize trivial mistakes, let alone big mistakes that are …